IT Support Specialist

 In
Boshart Industries. Published on September 4, 2020 (15 days ago)
Location
Milverton, ON
Job Type
Full-time
Category
Information Technology

Description

The ideal candidate will support the secure and stable operation of IT systems, including personal computers, servers, network and telephony equipment.  Tier 1 support and analysis of end user software and hardware issues in a timely and accurate fashion.

MAJOR RESPONSIBILITIES:

·         Support all operating systems and their associated software

·         Installation, configuration, maintenance, and troubleshooting of PCs, mobile devices, and printers

·         Support connection solutions including local area networks, company website, intranet, Internet applications, faxing systems, and PBX

·         Provide on-call technical support

·         Communicate regularly and effectively with customers on open ticket status

·         Administer and maintain end user accounts, permissions, and access rights

·         Provide support for mobile/remote users and offices

·         Implement system updates to improve performance and stability

·         Support software and hardware improvements, upgrades, and/or purchases

·         Assist with research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts

·         Protect operations by keeping information confidential

·         Maintain service desk and asset management

·         Rotating after hours On-call Support

MINIMUM QUALIFICATIONS:

·         College Diploma or equivalent Knowledge

TECHNICAL KNOWLEDGE/EXPERIENCE

·         1-2 years of relevant experience

·         Networking fundamentals knowledge

·         Office 365 administration

·         Knowledge of Windows and Linux server roles (email, Active Directory, Print and File services, etc.)

·         Knowledge of a wide variety of computer hardware (mobile, server, telephony, printers, etc.)

·         Knowledge of a wide variety of corporate software (Microsoft Office, Microsoft Project, Adobe, etc.)

Office hours: Monday to Friday 8:00am – 5:00pm

If interested, please email resume to Human Resources

We thank all applicants for their interest, however, only those selected for an interview will be contacted. Boshart Industries is committed to maintaining a diverse workforce, any applicants with a disability who require accommodation can contact Boshart directly.

Apply
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