Administrative Support

 In
Up Level Published on October 4, 2021 (21 days ago)
Location
Stratford, ON
Job Type
Full-time
Category
Administrative Services

Description

Do you have strong administrative experience? Are you looking for a work family in a positive, fast-paced work environment? Then you may just be the candidate we are looking for!

UPLevel is a full-service contact solutions center dedicated to providing customer care contact management. Since 1970, UPLevel has delivered a unique combination of solutions that support every stage of the customer journey transforming customer experience one conversation at a time.

 

WHAT IS YOUR ROLE

As a member of our amazing administrative team, your primary responsibility will be to work in a team atmosphere, supporting the company by assisting with day-to-day transaction processing, data entry, and administrative support.

 

WHAT WILL YOU DO

Work from a shared work queue to complete tasks within timelines provided
Monitor emails and action incoming client requests based on request type
Process searches in various databases and record the results according to specific guidelines
Compile and return results to clients based on predetermined criteria
Update and maintain tracking logs to be reconciled with monthly invoices
Prepare reports as required
Attend daily team huddles and weekly one-on-one touch bases with your Manager
All other duties assigned

WHAT WILL MAKE YOU SUCCESSFUL IN THIS ROLE

Exceptional levels of accuracy and attention to detail
Ability to work remotely from home
“Walk the talk”-- live UPLevel’s core values every day
Organization and planning skills
Time management and the ability to prioritize tasks appropriately
Exceptional verbal and written communication skills
Keen interest in problem-solving and a solution-based approach
Natural ability to remain flexible and agile in a fast-paced work environment
Reliable and punctual
Ability to thrive within a team atmosphere as well as self-motivated and work independently

WHAT YOU CAN EXPECT FROM UPLEVEL

· Ongoing coaching and support

· Health and wellness benefits

· Generous vacation time

· Professional development and growth opportunities

Apply
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