Data Entry/Customer Service Clerk

Data Entry/Customer Service Clerk

South West Ontario Veterinary Services Published on February 27, 2019 (21 days ago)
Listowel, ON
Job Type
Agricultural Services & Suppliers


South West Ontario Veterinary Services is a dynamic leader in the Pork Production Industry. We pride ourselves on stellar customer service, innovation and collaboration. We offer our employees a progressive and family oriented atmosphere, in which they can learn and grow in their careers. We are currently looking for an enthusiastic and motivated individual to join our Information Services Team as a Data Entry/Customer Service Clerk, at our Listowel, Ontario location.

Responsibilities of this Position Include:
- Data entry from electronic and handwritten sources into various databases
- Transfer of data between software and databases
- Verification of accuracy and completeness of data
- Generation and presentation of reports created in various software and databases
- Work closely with the Team Leader as well as internal and external stakeholders to maintain excellent production records and data integrity
- Answer phones as part of our reception team and direct client calls as needed
- Order taking and entry – both over the phone and through email
- General office duties as needed
- Collaborate with various members of the South West team to ensure superb customer service is always provided

Qualifications & Skills Required:
- Exceptional attention to detail, comfortable working with large amounts of data and information, ability to work quickly while also ensuring accuracy
- Highly developed skills in the following areas: organization, prioritization, self-management, problem solving and communication
- Very strong computer skills including knowledge of Microsoft Office applications, particularly Excel as well as the ability to easily learn new processes and systems
- Previous data entry experience, work in web based databases, familiarity with Google Drive and SharePoint are all assets
- Agricultural or industry knowledge is an asset
- A positive, collaborative attitude and a drive to do good work

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