Customer Service Representative, Wildwood CA (4 Positions)

Customer Service Representative, Wildwood CA (4 Positions)

Upper Thames River Conservation Authority Published on February 7, 2018 (19 days ago)
St. Marys, ON
Job Type


The Upper Thames River Conservation Authority is currently accepting resumes for the seasonal position of Customer Service Representative at Wildwood Conservation Area in St. Marys, ON. There are 4 positions available.

One position will be up to 27 weeks in length (April 9 – October 14, 2018).

One position will be up to 26 weeks in length (April 16 – October 14, 2018.

Two positons will be up to 19 weeks in length starting April 16, 2018 and will be part-time (25.5 hours/ week) from April 16 to June 17, then 34 hours/week from June 18 to September 2, 2018.

Reporting to the Conservation Area Superintendent, the Customer Service Representative will assist in the daily operation of the gate and registration offices selling daily and seasonal permits, and registering campers while providing quality customer service.


Sell permits and register guests according to Conservation Authority policy

Provide quality customer service to guests providing information regarding facilities, regulations, policies and the general Authority mandate

Process revenue according to Authority revenue collection policy

Collect large quantities of revenue and balance to computer generated shift report

Address customer concerns and complaints

Control and regulate visitor access to the Conservation Areas

Operate CAMIS/Everest reservation/registration system


Minimum of grade 12 education or equivalent and experience in revenue collection

Ability to work with a large volume of customers on a daily basis

Basic computer skills is an asset

Ability and desire to assist other staff when required to do so in other work areas of the conservation area

Ability to work flexible hours including evenings, midnight shifts, weekends and holidays

Valid CPR and First Aid certificate

Current Police Information Check


$16.04 per hour

Up to 34 hours per week

Free day access to all three UTRCA Conservation Areas

Please submit cover letter and resume to: 


Please indicate the position title and location in the subject line of your email. If you are applying for more than one position, please send a separate email for each.

If you do not have access to email, please submit cover letter and resume to:

Sharon Viglianti, HR Administrator

Upper Thames River Conservation Authority

1424 Clarke Road, London ON, N5V 5B9

*Applicants will be contacted ONLY if an interview is required.

Accommodation will be provided in all parts of the hiring process as required under the Accessibility for Ontarians with Disabilities Act (AODA), Integrated Accessibility Standards Regulation. Applicants need to make their needs known in advance.

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